Frequently Asked Questions

• What function should I order?
• Do you charge Sales Tax in My State?
• What is the difference between a single cylinder & a double cylinder?
• How do I determine my backset?
• How do I prepare my door for a new lockset?
• What payment methods are available?
• How are items Shipped?
• What are the shipping costs?
• Would you like to add to or cancel an order?
• Do you need to return an item and obtain an RGA number?
• Would you like to find out when your items shipped?
• Do you need help in locating an item?
• How do I hand a door?